Department of housing vic maintenance

Responsive maintenance covers repairs that are needed because of normal wear and tear or damage caused by your household or visitors. The costs that public housing tenants are responsible for. Maintenance and repairs. Information on maintenance and repairs, including your responsibilities.

Help for public housing tenants. Services available to public housing tenants who need support or financial help. Staying safe in your public housing property. What are public housing tenants responsible for?

Can you borrow money to rent a house in Victoria? The law is the same for public housing tenants and private residential tenants, but some of the steps are different. From time to time repairs will need to be made to your rented property. For more information, see Interpreter services.

After describing your repair or maintenance problem to the operator, your maintenance will be categorised and allocated an expected response time. Sometimes, if the repair is urgent, we may send out a contractor promptly in response. If the repair cannot be completed at that time, the contractor will undertake interim repairs to ensure your home is safe and then return to complete the repair within a reasonable timeframe. The expected response times are: 1. See full list on facs.

DCJ contractors will conduct an annual compliance assessment to service smoke alarms and ensure they work properly. At the same time, a quick inspection of the property will be undertaken to check the condition of the following components: 1. You will receive a letter to let you know the date of the inspection in advance. Most maintenance is carried out under a planned program of works. The annual compliance assessment information will be used to identify what work is required on your home.

These details will inform the planned program of works. All contractors carrying out maintenance and repairs for DCJ must: 1. You have responsibilities to maintain your home. Exceptions are where damage to your home is caused through criminal activity of a third party or by the perpetrator during a domestic and family violence offence. We encourage you to participate in these surveys but we also understand that you may not be able to participate so let us know when we call, the decision is yours.

If you would like to make a complaint or need assistance with your maintenance concern, you can discuss this with your Client Service Officer. If you want to make a complaint or provide feedback about your maintenance or related services you can contact the DCJ Client Feedback Service. To use this Web Part, you must use a browser that supports this element, such as Internet Explorer 7. We appoint contractors to our panel via Austender through our rolling tender program. Public housing home visits and inspections operational guidelines. The department provides a range of housing solutions for Victorian families and individuals needing to gain safe and permanent housing.

Crisis accommodation Safe and temporary accommodation for Victorians who are homeless or at risk of becoming homeless due to an emergency or family violence. They provide public housing in Victoria and manage public housing applications and rentals. In doing this, we support the operational, recruitment and retention goals of the Department of Defence.

We’re taking the lead by making homes and housing more accessible. Investing in services and initiatives to support Victorians with a mental illness to live a fulfilling life. Victoria is at the forefront of reform in disease prevention, earlier detection and intervention.

The Department of Communities (Communities) operates across the lan housing , property finance and human services sectors to facilitate affordable housing opportunities for people who would otherwise be unable to access housing through the private market. Housing and homelessness.