Southern cross travel insurance claim

If you choose to post your documents to us, then you can send them to: Your Claim number here. What is included in travel insurance? Southern Cross Travel Insurance.

The specialist travel insurer has released a list of unusual claims, with cases involving animals dominating the list. You can also complete and post a claim form. SCTI is a member of the Australian Financial Complaints Authority (AFCA). Request prior approval for upcoming treatment. View and store your documents.

See your cover and any pre-existing conditions. Check your policy benefits and balances. Update your profile, contact details and preferences. Make a claim, check benefit balances , apply for prior approval , view documents , manage payments , update your contact details and more.

AFCA has replaced the Financial Ombudsman Service (FOS), the Credit and Investments Ombudsman (CIO) and Superannuation Complaints Tribunal (SCT) schemes, so that consumers have access to a single External Dispute Resolution (EDR) scheme. Claims must be made as soon as is practically possible after an unexpected event has taken place. Submit your claim via scti. This will produce a claim number.

Write about your claim in details and post any supporting documentation. One customer in Asia claimed for a rabies shot after waking to find a bat in their hotel room. My daughter required medical assistance whilst we were away. Came home, claimed online which was a very easy process. It appears they chose to waive the $1excess too.

Find Insurance Claim. The company was New Zealand’s largest. SCTI has recently moved into the Australian online travel insurance market for leisure travellers. Last year had to claim when a fall resulting in a cracked rib made a hospital visit necessary. Our claim for medical expenses was settled easily and quickly.

Purchasing was super easy, all online. Probus Travel Insurance is available for both domestic and international travel and is exclusive to Probus Club members, Rotary Club members and their immediate family. Converga added value with a low cost, easy to use claims system. A traveller to Africa made a claim after baboons raided a safari tent,. However, if you purchased a policy after that date there is no cover for.

I have looked at the fine print of both their policies and both SEEM ok for where we are going and what we will be doing but you never know how. Register Login Other ways you can get in touch. You have six years from the point you became aware of the issue to file your dispute, or within two years if you’ve already filed a complaint with the insurance company. The southern cross travel people are very very slow in making good on the claim.

We did every thing right, a police report and other documentation. Great suck in cheap prices but wont pay for any claims. However, other go-tos, CGU and HBF, will cover you if you bought insurance before any alerts were issued. Online claims are ususally processed within days (paper claims can take over days to process). To make a paper claim you can download a claim form.

You need to be the policyholder to make a claim.